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GE Appliances Logo

GE® Smart 40,000 Grain Water Softener

Model # GXSHC40N

 4.6 out of 5 (222 Reviews)

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Water flow alerts

Receive alerts to your smart phone when there's a potential leak or running faucet. Requires WiFi signal at filter location


Remote shutoff

Shut off your water from anywhere using your smart device. Requires a WiFi signal at filter location


Select your softness

Customize your water softness with the custom select valve to enjoy cleaner-feeling skin


Salt Saver

Spend less time maintaining your system and more time enjoying it, with Salt Saver, which reduces salt consumption


Low salt reminder

Receive a notification when salt levels are low. Requires WiFi signal at softener location


Consumption tracking

Monitor water usage and flow rate. Requires WiFi signal at softener location


Pipe compatibility

No flames or soldering required for 3/4" quick connect fittings. 1" pipe requires additional fittings


Fewer water spots

Use up to 50% less dishwasher detergent and enjoy cleaner dishes with fewer spots


Appliances protection

Reduces scale and build up in water heaters, prolonging life and maintaining efficiency

Features:

  • Water flow alerts
  • Remote shutoff
  • Select your softness
  • Salt Saver
  • Low salt reminder
  • Consumption tracking
  • Pipe compatibility
  • Fewer water spots
  • Appliances protection
CAPACITY
Capacity (grains) 40000.0
FILTER
App Filter - WiFi Connect Built-In
APPEARANCE
Color Appearance Light Gray
WARRANTY
Warranty Notes See written warranty for full details
Parts Warranty Limited 1-year entire appliance
Limited 10-year brine/resin tank
Limited 3-Year Electronic Monitor;
Labor Warranty Limited 1-year entire appliance
POWER / RATINGS
Electronic Rating 24V; 60Hz
ACCESSORIES
Installation Kit Included
WEIGHTS & DIMENSIONS
Net Weight 102.0
Overall Depth 22.4375
Overall Width 14.4375
Overall Height 47.625
Approximate Shipping Weight 106.0
FEATURES
Max. Clear Water Iron Reduction (ppm) 8
Style Sculpted
Max. Hardness Removal (gpg) 110
Type Electronic-Demand Driven
Service Flow Rate (at 15 psi drop) 9.5
WiFi Connect Built-In
Indicator Lights Days to Empty; Low Salt; Status Light
Salt Saver Button/Light
Resin Quantity (cu.ft.) 1.1
Permanent Settings Memory Yes
Resin Tank Size (in.) 9 x 40
Custom Select blending value Yes
Regeneration Time (min.) 94 to 134
Resin Filter Type Standard Mesh
Sediment filter Yes
Audible Alarm Yes
Control Type Electronic
Valve Type High Flow
System Monitor Advanced
SmartSoft™ technology Yes
Connected Features Remote Water Shutoff (External Valve)
Salt Level WiFi Alert
Water Usage Tracking
Efficiency (grains per lb.-salt) 5100
Salt Saver button/light Yes
Plumbing Connection / Pipe Size In & Out (in.) up to 1-1/4
Salt Storage Capacity 230.0

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

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4.6

out of 5 (222 Reviews)

88% of reviewers recommend this product.

Easy to use

Submitted by Ak907 - 1/21/2021

Excellent appliance easy to install and operate.I would recommend this product to any homeowner. I don't think you can beat the price and simplicity that this water softener provides
Originally posted on www.ge.com

Yes, I recommend this product

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Didn't work had to return it

Submitted by Rick775 - 1/19/2021

Professionaly installed and didn't work had to return it.
Originally posted on www.ge.com

No, I do not recommend this product

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Great water softener

Submitted by Miguel 28 - 1/17/2021

We noticed the difference within a couple of days and what a difference it makes, drinking water tastes much better not to mention showers! The only downside is the the app GR uses SmartHQ, terrible app, does not work properly, too many glitches, absolutely horrible.
Originally posted on www.ge.com

Yes, I recommend this product

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Wifi info is limited

Submitted by Bobissofterthanwater - 1/17/2021

I'm no water softener expert. I'm a pretty handy guy and installed this myself. I went to Home Depot intending to purchase a different model, but this was all they had. Thinking itd be nice to have access vía wifi to the device, I bought it. Set up was easy enough. It came with an electronic water shut off valve, but frustratingly did not come with anything to connect it to. You'll have to purchase a separate 1" x 3" long (Male on both ends) nipple if you want to take advantage of the valve. As for the app, it's mostly not very useful. You can see your water usage over time, and shut off the water valve. You can receive a low salt and flow issue notifications as well. You are not able to adjust your hardness levels or initial or schedule recharge. After initial setup, getting the hardness setting correct was difficult without actually testing the water with a hardness test, so to be able to adjust this from the app would be nice.
Originally posted on www.ge.com

No, I do not recommend this product

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Water softner

Submitted by Danny We - 1/16/2021

This is the second one we have owned the last one word great for 7 years and was under constant use. The new one hooked right up to existing connection and took 30 minutes to install. The water softener to is best value on the market.
Originally posted on www.ge.com

Yes, I recommend this product

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It softens the water

Submitted by waterwhale - 1/14/2021

An excellent water softener. It softens the water. My water is now so soft it could replace any Republican's spine and they'd never notice. Mission accomplished. Good job, GE.
Originally posted on www.ge.com

Yes, I recommend this product

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Makes me and my water soft consistently!

Submitted by Mayer McCheeze - 1/14/2021

Much like my body after being exposed to booze and a commute for two years, my water is now soft! Really couldn't ask for a better for a better product from General Electric
Originally posted on www.ge.com

Yes, I recommend this product

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I have only had it installed a couple of weeks,

Submitted by DonGa - 1/12/2021

So so, poor install instructions, but I am handy and figured it out, for almost anyone without ever having done any plumbing of anykind, impossible. Wifi does not work as of yet, so it does not I would revert to two stars. Water quality will take a while to see.
Originally posted on www.ge.com

No, I do not recommend this product

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Easy to install and use

Submitted by Smitty4365 - 1/12/2021

The product was easy to install and use for a water softener.
Originally posted on www.ge.com

Yes, I recommend this product

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Warranty is no good

Submitted by Bob Huff - 1/12/2021

There were issues with parts of the unit but I was told breaks and cracks are cosmetic and not under warranty.
Originally posted on www.ge.com

No, I do not recommend this product

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My GE Softener

Submitted by MarkieT - 1/11/2021

Just installed the product. Appears it will work great however that is still yet to be determined. Instructions need to be modified to show the need for a 1" MPT nipple when installing the automatic shut off.
Originally posted on www.ge.com

Yes, I recommend this product

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Sleek,quiet, efficient,

Submitted by Nice well water - 1/11/2021

Installing the soft water maker was the best idea we ever did for the house, the water is super clear now and you can tell that the soft water maker is working, i really like the large pellet capacity so no need to fill up with salt all the time, it looks clean not bulky and the wifi ability to monitor it is a very nice feature.
Originally posted on www.ge.com

Yes, I recommend this product

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Great product

Submitted by Jdogg801 - 1/10/2021

This water softener is awesome. The water at my home is full of sediment and is extremely hard. This product has completely changed my shower!! It says the app wont shut the valve off automatically but can connect to my smarthome hub which can handle the command to shut it off in the event of water being detected on the floor.
Originally posted on www.ge.com

Yes, I recommend this product

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Great for very hard water

Submitted by Rrrrrrrrrrrrrrr - 1/9/2021

Relatively easy to set up and straight-forward wifi/app config (assuming you've done wifi setup for other appliances/devices) - took me all of 20 minutes once the plumbing was done, to fill it with salt, go through the setup, and kick off the first recharge. I'd expect a few more features from the app (history/logging of usage and recharges), but it is helpful when you're away from home to give you insight into what your plumbing is doing (i.e. shows water usage for the day, valve status (if you use it) and estimates how many days of salt are left). Water softener itself seems pretty solid physically and has been 100% reliable - so much so that I haven't even given it much thought. I have extremely hard water (35-41 grains) and it does a great job - not sure what it is after the softener, but no noticeable scaling, water tastes much better (and not salty), and isn't overly "slippery".
Originally posted on www.ge.com

Yes, I recommend this product

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Easy setup

Submitted by M1994 - 1/6/2021

The fact that this is an all-in-one device with everything in a simple package makes this a very easy setup. Highly recommend PTFE paste for the threaded connections - it will stop any annoying leaks that you might otherwise have. WiFi connectivity with remote shutoff valve is a nice peace of mind feature too.
Originally posted on www.ge.com

Yes, I recommend this product

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Does the trick

Submitted by 45Pat45 - 1/5/2021

Somewhat easy to install, with basic understanding of plumbing. Low maintenance water softening. The app provides basic operating information and error messages.
Originally posted on www.ge.com

Yes, I recommend this product

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Love the design and the spp

Submitted by Cindynorris777 - 1/5/2021

Easy to install. Sleek design. The WiFi function is extremely useful
Originally posted on www.ge.com

Yes, I recommend this product

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Awesome softener. It's really good

Submitted by Viins - 1/5/2021

I have compared the water quality with some of my friends softened water and I feel super happy with my water quality
Originally posted on www.ge.com

Yes, I recommend this product

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Great features, easy to install and manage

Submitted by Buzun - 1/4/2021

Compact and modern design easily fit my facility room. I am very happy with performance and remote control. Now I see difference on the dishwasher and other appliances. No more calcification!
Originally posted on www.ge.com

Yes, I recommend this product

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Softens water

Submitted by Tom gallant - 1/3/2021

Unit is quiet, softens the water as expected. I have the electronic shut off connected. I also have the app that tells me how many gallons of water i use daily . I can see if the water is flowing even when I'm at work and it reminds me when salt is needed. I turned it against the wall to save space.
Originally posted on www.ge.com

Yes, I recommend this product

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Great water softener to have!

Submitted by Neicey777 - 1/3/2021

The GE water softener works great! Our water is great and clear! No more hard water for us!!!
Originally posted on www.ge.com

Yes, I recommend this product

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High Quality Product

Submitted by sviana - 1/2/2021

The GE Water Softener unit i purchased with the wifi capability of shutting off the water to the whole house via my smartphone is simply incredible. The water quality is significantly better and the unit was easy to install and set up.
Originally posted on www.ge.com

Yes, I recommend this product

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Water softener is ok, app worthless

Submitted by SCFk - 1/2/2021

So far no issues with the softener. I paid the extra money for one that was accessible from my phone because I travel for work. The app is worthless, the only thing it tells you is how much water it uses in a day and how much salt is in the tank, you cannot adjust any of the settings. It does have an emergency shut off but I can get that from ring.
Originally posted on www.ge.com

No, I do not recommend this product

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very easy to install and program

Submitted by beck2557 - 1/1/2021

It was very easy to install and program. Doesn't take up a lot of space .
Originally posted on www.ge.com

Yes, I recommend this product

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Easy install and start up.

Submitted by TSJW - 12/31/2020

Easy install and start up we're very happy with this unit. It's great having soft water again.
Originally posted on www.ge.com

Yes, I recommend this product

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Nice features

Submitted by gemarsh66 - 12/28/2020

I have only had the unit online for about 2 weeks but so far so good! I would like to see a way to get to the wi-fi features via other home automation systems like SmartThings or Google Assistant.
Originally posted on www.ge.com

Yes, I recommend this product

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Does it's job well

Submitted by T Meister - 12/25/2020

Softens water well and could feel the difference within 1-2 days. Checked the hardness level and see that it lowered the hardness level from very hard to soft. I like the app which allows me to check water usage and flow. Would have been better if it was a tad bit slimmer due to my garage space which was one of the strong factor of considering this model in the first place.
Originally posted on www.ge.com

Yes, I recommend this product

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Efficient!

Submitted by Boji19 - 12/20/2020

Compact and efficient. We previously owned GE appliances and have come to expect the same excellent quality!
Originally posted on www.ge.com

Yes, I recommend this product

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Softens the Water, but not the Wifi

Submitted by Creative Matrixx - 12/17/2020

Easy to install, works great, world of a difference. Upgraded for the wifi connectivity, but it doesn't work so; it's the only disappointment. Considering it's an upgrade, it's significant. End of the day, works well.
Originally posted on www.ge.com

No, I do not recommend this product

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Easy to setup and install

Submitted by FrankJones - 12/17/2020

Great product that was easy to install and setup. Uses half as much floor space as my last water softener. Inly complaint has to deal with the app. Constantly shows I have no internet connection even though I was able to connect with the softener and am on WiFi.
Originally posted on www.ge.com

Yes, I recommend this product

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Nice remote monitoring of water usage

Submitted by Ca waterboy - 12/16/2020

Flow meters and salt management through the cloud is nice. App version management is weak but should improve over time.
Originally posted on www.ge.com

Yes, I recommend this product

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Awesome softener

Submitted by David J A - 12/16/2020

Our first water Softener ,, The remote functions are awesome, perfect fit for our home and I believe everyone should have this unit, the app is great, we are able to leave our home and watch our water flow and turn our water off and done with this product, we also purchased the Wi-Fi filter system, this is truly a Five Star product. I did a lot of research for this type of product this GE unit is the best I believe, on the market today.⭐️⭐️⭐️⭐️⭐️
Originally posted on www.ge.com

Yes, I recommend this product

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Great investment!!

Submitted by Jerbear47 - 12/13/2020

It's made a very notable difference in our water taste and plaque build up. We could not be happier!!
Originally posted on www.ge.com

Yes, I recommend this product

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So far so good!

Submitted by Zhanna - 12/10/2020

We purchased this unit a few weeks ago. Installation was not difficult. It works great can really tell the difference in the water.
Originally posted on www.ge.com

Yes, I recommend this product

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Good purchase

Submitted by Macster2B - 12/10/2020

This is my first water softer, so far its pretty good.
Originally posted on www.ge.com

Yes, I recommend this product

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all the features at a great price!

Submitted by rjtml - 12/10/2020

we love the watersoftner! This one is even better than our last one that lasted 16 years.
Originally posted on www.ge.com

Yes, I recommend this product

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Modern Water Softener

Submitted by MLuu - 12/9/2020

I bought this water softener mainly for the Wi-Fi remote features. It replaced a 10 year old water softener. I have no problem to install it by myself but it requires you to buy an a 1" MNPT nipple for connecting the remote shutdown valve. The instructions manual doesn't show you how to setup Wi-Fi and the app you have to call an 800 number, but a technical service person assisted me with no waiting time. IN 10 minutes, I completed the Wi-Fi and app setup.
Originally posted on www.ge.com

Yes, I recommend this product

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Easy to use

Submitted by Cantoo - 12/9/2020

Very easy set up and love the WiFi feature to keep an eye on everything!!!
Originally posted on www.ge.com

Yes, I recommend this product

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Compact

Submitted by JRP56 - 12/8/2020

Just what I need and DYI I installer myself no plumber needed.
Originally posted on www.ge.com

Yes, I recommend this product

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Leaks at the inlet

Submitted by CBRjr - 12/7/2020

Small leak that has been hard to fix. O ring doesn't seal at the inlet between two plastic pieces.
Originally posted on www.ge.com

No, I do not recommend this product

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Best water softener

Submitted by GE or nothing - 12/7/2020

Can find a better easier product to install yourself works flawless looking forward to what GE appliance I'll get next
Originally posted on www.ge.com

Yes, I recommend this product

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Great features

Submitted by Spatel19 - 12/5/2020

Very easy to set up and does what it says! Water is softened great!
Originally posted on www.ge.com

Yes, I recommend this product

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Love the daily usage feature

Submitted by DACTX - 12/4/2020

definitely would do it again. Much better than those high priced options.
Originally posted on www.ge.com

Yes, I recommend this product

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Smart Water Softener

Submitted by Lucky John - 12/4/2020

Very pleased with performance and clever "smart" connectivity
Originally posted on www.ge.com

Yes, I recommend this product

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Great water softener

Submitted by Gator2k - 12/3/2020

The softener is well built and works as expected. I especially like the feature that allows me to adjust the back wash and rinse times because without those, the water tastes salty. I set both to 7 minutes and no more salty taste. Also, immediately after I connected my new softener, the water had a strong chemical taste. I adjusted the rinse and backwash to maximum and ran a couple of regeneration cycles and that solved the problem - apparently the beads aren't cleaned during the manufacturing process. I recommend they put a warning at the front of the manual - so it is part of the setup - describing this problem and its solution.
Originally posted on www.ge.com

Yes, I recommend this product

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Basic Unit - Automatic Valve Not Sensitive

Submitted by BobbyChess - 12/3/2020

I bought this for the feature that says you will get an alert if there is a faucet left on. Well, if it is a slow trickle the system does not detect the slow. It will measure if a toilet is running.
Originally posted on www.ge.com

No, I do not recommend this product

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Easy to use, app struggles

Submitted by Hoosier15 - 12/2/2020

I purchased this unit from a big box store and, much to my delight, was able to install it very easily. We are about a month in and it seems to be functioning well. Easy to adjust and monitor salt levels. We have not had any luck with the app, which has yet to work. If you are purchasing this unit strictly because of this feature - I would reconsider. Other than that, the product works well.
Originally posted on www.ge.com

Yes, I recommend this product

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So far so good

Submitted by Gnowell - 12/1/2020

Glad we bought this. Dishes, clothes, skin are in better shape now.
Originally posted on www.ge.com

Yes, I recommend this product

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Sorry but it leaks!

Submitted by TonyD33 - 12/1/2020

Sorry but it leaks! We have had three licensed plumbers review and take a look at this thing and it still leaks. We don't know what to do with it. Any help would be appreciated. Please help!
Originally posted on www.ge.com

No, I do not recommend this product

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Resin bed failed in 1yr 4months

Submitted by Hornfan_ATX - 11/30/2020

The Resin bed failed in a little over a year and ruined multiple faucets and toilet fill valves. Resin was released throughout my house plumbing and needed to be flushed out. My home is on city water with normal levels of chlorine. I called GE for hopefully an exchange given the resin bed was guaranteed for 10yrs. Unfortunately given the softener had made the golden 1 year cutoff it did not qualify for an exchange or service. I was offered a prorated discount to purchase a new one!?! I spent over $650 on this softener and expected a lot more service given I was going to have to drop additional money on a plumber for damage. There is another reviewer that had this exact problem after just one recharge so buyer beware! Don't buy this piece of junk. One bright side was the wifi leak detection. It did save me some wasted water when a toilet korky was stuck in the up position and I was able to shut water off remotely. Not having a backlit led screen at this price point is also a negative.
Originally posted on www.ge.com

No, I do not recommend this product

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